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QSSI specializes in developing and implementing Software Engineering, Critical IT Infrastructure, and Business Integrated Services which deliver high value to our customers. Our skilled consultant teams help...
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Home > Corporate > News and Events > Headlines 2009
QSSI Awarded the Customer Support for Medicare Modernization (CSMM) Help Desk
Gaithersburg, MD — September 15, 2009 – Maryland-based Quality Software Services, Inc (QSSI) was recently awarded a prime contract with the Centers for Medicare and Medicaid Services (CMS) to provide technical help desk services for the Customer Support for Medicare Modernization (CSMM) effort. QSSI will be responsible for providing customer support to business partners and external entities across the country that have a contractual relationship with CMS to exchange data/access Medicare Part C/D information systems.
As the CSMM Help Desk contractor, QSSI serves as a technical resource to CMS business partner software users in exchanging data with CMS and interacting with system users interfaces, including facilitating the resolution of operational problems. The Medicare eligibility, enrollment and payment systems are systems that are vital to the administration of Medicare benefits by daily external customers nationwide.
"We are grateful for the trust that CMS has placed in us to provide the technical support and help desk services essential to the functioning of the Medicare Part C and D programs," said Mark Labus, Senior Vice President of QSSI.
"Over the last several years QSSI has been intensely focused on the critical Healthcare IT market. The CSMM Help Desk award is another example of the significant success we have achieved with this strategy. This award further cements QSSI’s standing as one of the most successful small business partners at CMS," said Bikram Bakshi, QSSI President & CEO
About QSSI
Founded in 1997, QSSI is a rapidly growing small business firm with a broad set of Information Technology solution offerings. A SEI CMMI® Maturity Level 3 rated firm, QSSI focuses on Enterprise Software Development, Security Services and Critical IT Infrastructure solutions as our core competencies. QSSI has successfully performed on over 100 Federal Contracts in the Civilian market and has over 200 IT professionals. QSSI is only among a handful of small businesses that are GSA approved to provide HSPD-12 services to the Federal Government on SIN 132-62. We are also a GSA Schedule 70 holder - #GS-35F-1998 and GSA STARS awardee – #GS- 06F-0148Z
For additional information, please contact:
Mark Labus, Senior Vice President
301-977-7884, ext 206
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