A CMMI® Maturity Level 3 Company
GSA Certified HSPD-12 Systems Integrator

Home > Practice Areas > Business Integrated Services > Consulting Services

Consulting Services

Clients look to QSSI for comprehensive consulting services. From organizational and policy development to basic project management tasks, we offer creative solutions, expert advice, and professional guidance. We deliver tailored solutions that correspond with the specific agency environment and needs in the following areas:

Strategic, Business, and Action Planning

QSSI provides a wide range of strategic, business and action planning. We assist program managers with enhancement of existing business systems with a formal strategic planning process suitable for the organizational mission and objectives. We provide detailed environmental scans of housing trends, technologies, and high- performance practices as well as anticipated changes to the housing environment. We assist senior managers evaluate the housing environment with a SWOT analysis related to the organization's housing mission. QSSI applies extensive industry experience to assist program managers set realistic long-term program objectives, short-term goals, and related action plans to achieve goals. We analyze the impact of various strategic alternatives on the organization's mission achievement, key performance measures, and success drivers, provide quantitative cost data for various strategic alternatives, and help integrate cost implications of selected programs with the financial planning system and develop processes and assist in the deployment of strategic action plans, progress reporting, and performance reviews throughout the organization. We help senior managers define organizational development and workforce competencies necessary to carry out their long-range housing mission and provide the necessary support to managers ensuring direct linkages between elements of the business management system, i.e., mission, values, strategic plans, performance measures, and personnel reviews, to assure integration between business management activities.

Leadership System

QSSI assists senior program managers to articulate program missions, values, key success drivers, and related performance measures and assist senior managers develop action plans for reinforcing the organization's housing mission throughout. We develop feedback mechanisms to assess and improve leadership effectiveness, and conduct audits/surveys of leadership styles, approaches, and methods at various installations to determine characteristics of the best performing organizations.

Performance Measures and Indicators

QSSI assists senior managers to identify business related success drivers and key performance measures that help align the organization with leadership priorities and mission. We integrate organizational performance measures into performance measures for work teams while developing personnel evaluations that provide direction, incentives, and recognition. QSSI develops personnel evaluations that provide direction, incentives, and recognition.

Process and Productivity Improvement

We assist senior program managers to articulate program missions, values, key success drivers, and related performance measures and senior managers develop action plans for reinforcing the organization's housing mission throughout. We develop feedback mechanisms to assess and improve leadership effectiveness, and conduct audits/surveys of leadership styles, approaches, and methods at various installations to determine characteristics of the best performing organizations.

Organizational Assessments

QSSI conducts business performance reviews based upon CMMI quality assurance assessments. We identify nonconformance to ISO 9000 quality system standards and recommend actions for improvement. Our process analysis document workflows, identify non-value adding activities, and makes recommendations for improving process performance and our associate surveys to provide feedback on organizational alignment, employee satisfaction, and provide benchmark workforce profiles.

Program Audits, and Evaluations

QSSI reviews housing programs at headquarters or major command level and compare to similar programs in other agencies. We also assess alignment of current housing programs with leadership priorities, program mission, strategic objectives, and key success drivers.